Armstrong v Onyearu [2017] EWCA Civ 268; [2017] 3 WLR 1304

If you have any queries about the services offered by Guildhall Chambers you are invited to contact the clerks at:

[email protected] or [email protected]. If you would prefer to telephone then please call 0117 930 9000 (the telephone number for the London office is 020 3709 9100).

The following are invited to contact the clerks (as above) for our barristers’ services:

• Solicitors;
• Licensed Access clients, who may hold a licence issued by the Bar Standards Board, or be a members of a professional body which has been recognised by the Bar Standards Board; and
• Members of the public who wish to instruct a barrister under the Public Access scheme.

We will provide you with a quote as soon as possible and, unless you are informed otherwise, within 14 days. If your matter is urgent please specify this when contacting chambers, and we will work to expedite your query. Guildhall Chambers are used to receiving and responding to work on an urgent basis.

Our barristers act both in advising clients and in representing clients in court. Barristers from Guildhall Chambers appear at all levels of the civil and criminal courts, including the Magistrates’ Court, the Crown Court, the County Court, the High Court, the Court of Appeal and the Supreme Court.

Our barristers act in criminal work for the Crown Prosecution Service (hereafter ‘CPS’) and other prosecuting agencies, as well as for Defendants, at all stages in the criminal justice process.

In civil work, our barristers act for both Claimants and Defendants at all levels of the civil justice system.

We also act for public bodies (particularly in Court of Protection work). Some of our members are members of the Attorney General’s Panel Scheme, which means that they can be instructed to act for the government.

Members of chambers also act for clients in cases heard in the Land Tribunal and in the Employment Tribunal.

If you have any questions about whether a barrister from Guildhall Chambers is able to represent you or has experience in representing clients in a particular area of law, or in a particular tribunal or court, then please do not hesitate to contact the clerks.

Barristers in the following teams most often charge on the following basis for the following areas of work (in each instance please contact the clerks to check that this system of charging will be applicable for your case):

• Administrative and Public Law work is most often charged (or calculated) on the basis of an hourly rate.
• Court of Protection work is most often charged (or calculated) on the basis of an hourly rate.
• Clinical negligence and personal injury work is most often charged (or calculated) on the basis of an hourly rate.
• Commercial work is most often charged (or calculated) on the basis of an hourly rate.
• Costs and litigation funding work is most often charged (or calculated) on the basis of an hourly rate.
• Criminal work on a private basis (where the client is not eligible for legal aid) is normally charged (or calculated) on the basis of an hourly rate fixed fee.
• Employment and discrimination work is most often charged (or calculated) on the basis of an hourly rate for advisory work. Representation in court is most often charged on the basis of a fixed fee.
• Insolvency work is most often charged (or calculated) on the basis of an hourly rate.
• International and offshore work is most often charged (or calculated) on the basis of an hourly rate.
• Property and estates work is most often charged (or calculated) on the basis of an hourly rate.
• Regulatory and disciplinary work is most often charged (or calculated) on the basis of an hourly rate.
• Sport law work is most often charged (or calculated) on the basis of an hourly rate.

Please note that this is guidance for the approach which is taken in most cases in the relevant area of work. It does not preclude the barrister from charging fees on an hourly rate or a fixed fee basis (as appropriate) where the circumstances of the case, the work which the barrister is required to undertake, and the nature of the instructions best suit that model. 

All fees are charged exclusive of VAT (where applicable).

What is the complaints procedure at Guildhall Chambers, and do I have any further rights of redress if I am unhappy with how my complaint has been handled?

If you have any complaints about the services provided by a barrister at Guildhall Chambers, then please read our complaints policy here.

This provides information about:

• Our complaints procedure;
• Any right which you may have to contact the Legal Ombudsman (hereafter ‘LeO’). This is an independent body which can help you if you have complained to your lawyer and are not happy with the response. The LeO’s website is https://www.legalombudsman.org.uk/ and they can be contacted by telephone on 0300 555 0333. Please read the FAQs section of the LeO website for more information about how to complain to the LeO;

Chambers does not have a time limit for bringing complaints under its complaints policy to be processed within the complaints procedure at Guildhall. However the LeO does have time limits for bringing a complaint, which is ordinarily (if the complaint arises from an act or omission after 5 October 2010) six years from the act/omission which is the subject of the complaint and/or three years from when the complainant should reasonably have known that there was cause for complaint.

You can also search the decision date on the LeO’s website here.

This shows providers which received an ombudsman’s decision in the previous 12 months, and whether LeO required the provider to give the consumer a remedy.