Samuel Parsons discusses Phones 4U Limited (in administration) v EE Limited

Barristers in the following teams most often charge on the following basis for the following areas of work (in each instance please contact the clerks to check that this system of charging will be applicable for your case):

• Administrative and Public Law work is most often charged (or calculated) on the basis of an hourly rate.
• Court of Protection work is most often charged (or calculated) on the basis of an hourly rate.
• Clinical negligence and personal injury work is most often charged (or calculated) on the basis of an hourly rate.
• Commercial work is most often charged (or calculated) on the basis of an hourly rate.
• Costs and litigation funding work is most often charged (or calculated) on the basis of an hourly rate.
• Criminal work on a private basis (where the client is not eligible for legal aid) is normally charged (or calculated) on the basis of an hourly rate fixed fee.
• Employment and discrimination work is most often charged (or calculated) on the basis of an hourly rate for advisory work. Representation in court is most often charged on the basis of a fixed fee.
• Insolvency work is most often charged (or calculated) on the basis of an hourly rate.
• International and offshore work is most often charged (or calculated) on the basis of an hourly rate.
• Property and estates work is most often charged (or calculated) on the basis of an hourly rate.
• Regulatory and disciplinary work is most often charged (or calculated) on the basis of an hourly rate.
• Sport law work is most often charged (or calculated) on the basis of an hourly rate.

Please note that this is guidance for the approach which is taken in most cases in the relevant area of work. It does not preclude the barrister from charging fees on an hourly rate or a fixed fee basis (as appropriate) where the circumstances of the case, the work which the barrister is required to undertake, and the nature of the instructions best suit that model. 

All fees are charged exclusive of VAT (where applicable).

Timescales for a case may vary depending on factors such as the availability of the barrister, the type and the complexity of the case, the approach of the other side and court waiting times. Whilst all barristers will aim to complete any written and/or advisory services required on a case within 28 days this will not be possible in all cases. If there is a particular deadline then this must be raised and agreed with the barrister when any instructions are given to the barrister.

Please note that due to the impact of the COVID-19 pandemic many cases (both civil and criminal) have been delayed and there are significant backlogs in the system. Whilst this will not usually alter the timescales for the services which barristers at Guildhall Chambers will provide, it may mean that timescales given in relation to the progress of your case through the courts will be affected.

Barristers at Guildhall Chambers are regulated by the Bar Standards Board (hereafter ‘BSB’). You can contact the BSB at 289-293 High Holborn, London, WC1V 7HZ or by telephone on 020 7611 1444. Please follow this link to the BSB website:
https://www.barstandardsboard.org.uk.

If you are interested in seeing: (i) whether a barrister has a current practising certificate or (ii) whether a barrister has any disciplinary findings (which are published on the BSB website) then you can search the Barristers’ Register on the Bar Standards Board website here.

What is the complaints procedure at Guildhall Chambers, and do I have any further rights of redress if I am unhappy with how my complaint has been handled?

If you have any complaints about the services provided by a barrister at Guildhall Chambers, then please read our complaints policy here.

This provides information about:

• Our complaints procedure;
• Any right which you may have to contact the Legal Ombudsman (hereafter ‘LeO’). This is an independent body which can help you if you have complained to your lawyer and are not happy with the response. The LeO’s website is https://www.legalombudsman.org.uk/ and they can be contacted by telephone on 0300 555 0333. Please read the FAQs section of the LeO website for more information about how to complain to the LeO;

Chambers does not have a time limit for bringing complaints under its complaints policy to be processed within the complaints procedure at Guildhall. However the LeO does have time limits for bringing a complaint, which is ordinarily (if the complaint arises from an act or omission after 5 October 2010) six years from the act/omission which is the subject of the complaint and/or three years from when the complainant should reasonably have known that there was cause for complaint.

You can also search the decision date on the LeO’s website here.

This shows providers which received an ombudsman’s decision in the previous 12 months, and whether LeO required the provider to give the consumer a remedy.