We regularly talk with our clients to make sure that we are giving you, our clients, the service that you want.
When you instruct us, our intention is that you not only receive the best possible advice but that you feel that we are strongly on your side. Our barristers and clerks work hard to ensure that your deadlines are met and have rigorous benchmarks to which we work.
As one of the UK's leading Barristers Chambers, we aim to be:
Chambers’ primary aim and purpose is to provide excellence in its advisory and advocacy legal services to solicitors and direct professional/legal access clients. Guildhall has the delivery of exceptional service and quality of expert advice/advocacy to be at the heart of sustaining and improving our reputation. Chambers long-held reputation as the best chambers in the South West of England and Wales - and one of the premier sets in the UK rests on our values and beliefs in care and quality work - centred on employing the right people and our qualities in exceptional service and advice.
To ensure that we set and keep our standards high, we are committed to meeting the benchmarks set by: the Practice Management Standards for the Bar; the Legal Services Commission's Quality Mark Standard and the Institute of Barristers Clerks' Code of Conduct. The Chambers Practice Manual comprises the policies and procedures that guide the day-to-day operation of Chambers, along with relevant copies of standard forms and letters, records and minutes.
Chambers is committed to providing its clients with a top quality service, in terms of both content and delivery, and to providing all Members and staff with rewarding and fulfilling careers and a quality work environment. Our reputation is key to the business of Chambers, and the principles of Quality Assurance set out in the Chambers Practice Manual must pervade everything that we do.
Our quality assurance is achieved through individual and corporate commitment to these policies and procedures by our Members and staff. These may be amended from time to time in accordance with Chambers' practice needs, the quality standards' requirements, and the provisions of the individual policies.